Our Innovative Solutions!
Re-Caught outperforms in-house follow-ups by automating and personalizing outreach with precision and consistency. Unlike service advisors who are often too busy to follow up on declined repairs, Re-Caught ensures every lost service opportunity is tracked and re-engaged without fail. It automates follow-ups via text, email, and calls at optimal intervals, preventing lost revenue due to human error. Using AI-powered personalization, Re-Caught tailors messages based on the customer’s vehicle type, service history, mileage, and past interactions, making outreach feel relevant rather than generic. It also triggers strategic incentives like time-sensitive discounts or service reminders to increase conversions. By integrating seamlessly with dealership CRM and service software, Re-Caught delivers a data-driven, multi-touch follow-up strategy that consistently recaptures declined service sales—something in-house efforts simply can’t match.
Our Services
01
Declined Maintenance & Repairs Conversion
We track and recover lost revenue from services your customers declined, boosting your shop’s profitability with personalized follow-ups that match the premium experience you offer.
04
Lost Customer Recovery Campaigns
We develop targeted offers and strategies to win back customers who have stopped returning.
07
Priority Support & Custom Reporting
Get dedicated support and detailed reports tracking service performance.
02
Exclusive Survey & Google Review Management
We enhance your shop’s online reputation through customized review responses and targeted reputation-building campaigns, positioning your shop as the go-to choice for high-end customers.
05
Completely hands-off!
No extra work for you—just increased revenue.
08
Advanced AI & Automation for Upselling
Smarter follow-ups that increase high-ticket service approvals.
03
Loyalty Program Creation & Tracking
We create a loyalty program that rewards repeat customers with exclusive offers tailored to their needs, ensuring their return for ongoing services.
06
Quarterly Consulting Sessions
Data-driven strategy sessions to optimize service conversions and follow-ups.
09
Personalized Service Reminder Campaigns
Automated reminders that proactively bring customers back for routine maintenance and repairs.